Privacy Policy

This Privacy Policy describes how Hyderabad Refineries (“we,” “us,” “our”), the owner and operator of the website https://sheetaldropoil.com and the brand Sheetal Drop Oil (“Website”), collects, uses, and protects the personal information of visitors to our Website.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information only when you voluntarily submit it through our Website, primarily via our Contact Us form. This may include:

• Name
• Phone Number
• Message / Enquiry details

We do not require you to create an account, and we do not collect payment information through our Website.

Automatically Collected Information

Like most websites, our hosting provider may automatically log basic technical information such as your IP address, browser type, and pages visited, for security and website performance purposes. We do not currently use analytics or advertising cookies.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries about our edible oil products
• Provide product information, pricing, or dealership/distributor details you request
• Communicate with you regarding your enquiry (via phone or email)
• Improve our products, services, and Website

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We do not share your personal information with third parties, except:

• Where required by law, court order, or government request
• With service providers who help us operate our Website (e.g., web hosting), who are bound to keep your information confidential
• With your consent

4. Data Storage and Security

We take reasonable technical and organizational measures to protect the personal information you share with us from unauthorized access, alteration, disclosure, or destruction, in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, where applicable, the Digital Personal Data Protection Act, 2023 (DPDP Act).

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain the information you submit through our contact form only for as long as necessary to respond to your enquiry and for legitimate business record-keeping purposes, unless a longer retention period is required by law.

6. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to contact you

To exercise any of these rights, please contact us at info@sheetaldropoil.com.

7. Children's Privacy

Our Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.

8. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: